Frequently asked Questions

Who are we ?

The site belongs to a Hong-Kong based company specializing in the resale of smartphones that manages the After Sales Service as well as the shipping of the products.

What are the delivery times ?

By SF Express : 7 to 21 days

By DHL International : 3 to 7 days


Where do you deliver ?

We deliver anywhere in the world.


How much is delivery ?

Delivery is 100 % free via SF Express, and costs 10 € by DHL.


Is there a customs charge ?

Yes, there is a risk of a customs charge, which remains particularly low.


How can I track my shipped order ?

When your order is shipped, a tracking number is listed in your Client Area. Just use this tracking number on the website of SF Express and DHL.

You will be able to thanks to this to track your order shipment to its destination.


What are the modes of payment ?

We accept payments by Credit Card via Hipay.

What ROM is installed in your devices ?

In the case where you choose the ROM multilingual, our Roma are Roma amended, including multiple languages. They are of good quality but are not as good as the Roma Miui France, Overall or Xiaomi.had.

We recommend that you change the ROM receiving the phone if you have the ability to be. If not, you can very well use the equipment that we sell with the Roma multilingual that we install.