Our Terms and Conditions
Preamble: The ChinaDroid.net site, products, and all related liability is the responsibility of DroidTech (HK) Limited based in Hong Kong.
Payment, order and validation
You declare that you have read and accepted these terms and conditions before
Placing your order. On our website, when you click on the 'Validate' button after
Order process, you declare that you accept these and all the present general conditions of sale, in full and without reservation. The data recorded by ChinaDroid is proof of all the transactions passed by ChinaDroid and its customers. The data recorded by the payment system is proof of financial transactions.
All orders, whatever their origin, are payable in Euros.
Orders are made on the website:
- On the Internet: www.chinadroid.net
It will be acknowledged receipt by email, orders made on the website. It is up to the customer to check the order confirmation and to immediately notify ChinaDroid of any error.
ChinaDroid reserves the right to cancel or reject any order for the reason of its choice.
Payment at ChinaDroid.com is secure. We accept payment by Credit Card.
The products remain the property of ChinaDroid until full payment of the price, in particular in case of rejection of the means of payment.
Right of withdrawal
In accordance with the law in force, the client is entitled to a 14 days withdrawal period. To exercise this right, you will be requested to return the unwrapped or unused product to the address shown at the bottom of this page.
The refund will be made in the form of a refund on the credit card used for payment.
Repair under warranty
All products sold by ChinaDroid are guaranteed 1 year from the date of delivery of the product. This warranty includes free repair of the product and return of the repaired product to the customer. If the product is not repairable, it will be replaced.
The warranty process can take up to 30 days.
The costs of sending the customer to us will not be taken care of.
ChinaDroid only provides after-sales service and warranty for the first owner of the device, ie the customer registered in our database.
ChinaDroid reserves the right to charge for the repair of any product with the following signs:
- Products damaged externally (cracked screen, presence of blows on the chassis or any other type of external damage)
- Products oxidized, burnt, wetted or having been in contact with water
- Open, bricked products that render the product non-compliant
- Any product that does not come from a normal use of the device (SIM port broken by the user, defective USB socket due to bad conditions of use)
Any breakdown related to the screen (broken glass, non-serviceable touch, etc ...) as well as any change of motherboard are not covered by the guarantee, these repairs will be invoiced to the customer according to the price applied by the manufacturer .
When requesting a warranty, we will give your product to the trademark that will repair it.
In this case, we will ask the customer to settle the repair and return costs.
Accessories such as covers, screen protectors, cables, chargers and other adapters are not included in the warranty.
Transport and delivery
All orders placed at ChinaDroid will be sent via SF Express, or DHL. A tracking number will be provided to track the traceability of the shipment.
The customer must open the package in the presence of the deliverer, issue reservations on the slip and contact ChinaDroid on the day of delivery to find a solution (exchange, refund).
ChinaDroid disclaims any responsibility for the loss or theft of the package if the status of the follow-up is "Delivered".
In the event of loss of the package, ChinaDroid agrees to reimburse the customer or to return a new order upon confirmation by our carriers of the loss of the parcel. We promise to refund within 30 working days.
In case of preorder, date estimates are provided as an indication, ChinaDroid can not be held responsible for any delay caused by the manufacturer.
When ordering on the ChinaDroid site, the customer becomes importer and is entirely responsible for the imported product. It is the customer's responsibility to inquire about the legality of the import as well as the taxes that can be applied. ChinaDroid can not be held responsible for any customs problem.
Applicable law - Disputes
ChinaDroid owned by a Hong Kong based company, Hong Kong trade law will be in force as well as legislation.
ChinaDroid is committed to not transmitting your personal information to any third party, the information collected is used only to process your order.
Any order implies the obligation to accept these General Conditions of Sale.
You acknowledge that you have read and approved these terms.